We finally got our wigs... 3 weeks later. Now, i understand it was Christmas when we ordered and there was a 2 day snow delay for FedEx in my state when the package was supposed to arrive. I get that. However, we ordered the express shipping and it took much longer to arrive than what we paid for. When our package finally got to us, i so excited i didn't even care about the late arrival. I was just happy to get my wig. We rushed to our bedroom and violently tour open our package. We were like little kids full of excitement to get our late Christmas gifts.
Only... it was was package full of jackets and 2 shirts in the package, not the wigs. To make matters worse, It was for a guy in Mexico, so you know they didn't bother checking the package before slapping the shipping label on there. ;___; I started crying and Blayne sat in angry silence with his arm around me. (i was pregnant at the time, if you're wondering about the crying. xD) I got online the next day and complained to Milanoo. They got back to me the day after and we worked out the problem. Apparently FedEx caused the shipping error.
We got the keep the jackets and the finally sent us our wigs. phew! I'll be doing a review on my wig today.
I ordered the Pink 80cm Volcaloid Lika Nylon Cosplay wig. Here the link to the website: Wig link
product picture.
Picture on the model.
Picture on me.
As you can see, it wasn't exactly like on the website. I still love it, though. c:
More pictures!
Price: ♥♥♥♥♥
Packaging: ♥♡♡♡♡
It came in a a big FedEx page with 2 smalled Milanoo bags which contained with wigs. The reasons this got a heart is because they sent us two very cute Milanoo buttons. :3 I'm a sucker for adorable freebes!
Product Quality: ♥♥♥♡♡
If you read the story above, you know why this has no heart. ;___; After reading other reviews, i discovered this happens a lot with Milanoo customers. They suck with shipping.
Customer Service: ♥♥♥♥♥
They were very kind when i explained there error and not only gave me a bunch of options for them to correct it, but they corrected the error quickly. I was actually surprised because i didn't expect it to go this smoothly. I'm very satisfied with their customer service.
Overall: ♥♥♥♡♡
I give Milanoo three out of four stars. Although there was a shipping error and the wig wasn't 100% like the picture, i'm still very satisfied with the product and i'll possibly shop there again.
Love,
Marzipan♥
